Privacy Policy
Last Updated: January 8, 2026
At TradingPal, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application and services.
1. Information We Collect
Account Information
- Email address
- Name (optional)
- Profile picture (optional)
- Authentication credentials
Trading Data
- Trade journal entries (symbols, prices, dates, notes)
- Performance metrics and analytics
- Custom routines and checklists
- AI coach conversation history
Usage Information
- App usage patterns and feature interactions
- Device information (model, OS version)
- Crash reports and error logs
- Analytics data to improve service
2. How We Use Your Information
- Provide Services: Deliver AI coaching, analytics, and journaling features
- Improve Experience: Analyze usage to enhance features and performance
- Communication: Send updates, notifications, and support messages
- Security: Protect against fraud and unauthorized access
- Compliance: Meet legal and regulatory obligations
3. Data Storage and Security
We implement industry-standard security measures:
- End-to-end encryption for sensitive data
- Secure cloud infrastructure (AWS/Google Cloud)
- Regular security audits and updates
- Access controls and authentication
- Data backup and disaster recovery
4. Data Sharing
We do NOT sell your personal data. We may share information with:
- Service Providers: OpenAI (AI features), Analytics platforms
- Legal Requirements: When required by law or to protect rights
- Business Transfers: In case of merger, acquisition, or asset sale
5. Your Rights
You have the right to:
- Access: Request a copy of your data
- Correction: Update inaccurate information
- Deletion: Request account and data deletion
- Portability: Export your data
- Opt-Out: Unsubscribe from marketing communications
Contact us at privacy@tradingpalapp.com to exercise these rights.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for legal compliance, dispute resolution, and fraud prevention.
7. International Data Transfers
Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
8. Children's Privacy
TradingPal is not intended for users under 18. We do not knowingly collect information from children. If you believe we have collected data from a minor, please contact us immediately.
9. Changes to Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or in-app notification. Continued use after changes constitutes acceptance.
10. Contact Us
For privacy-related questions or concerns: