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TradingPal ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
1. Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name and email address
- Account credentials
- Profile information
- Communication preferences
Trading Data
To provide our services, we collect and process:
- Trade journal entries and notes
- Trading performance metrics
- Market data preferences
- Psychological assessment responses
- AI coaching conversation history
Automatically Collected Information
- Device information and identifiers
- Usage data and analytics
- Log data and error reports
- Location data (with your permission)
2. How We Use Your Information
We use the collected information to:
- Provide and maintain our AI trading coach services
- Personalize your trading psychology insights
- Analyze and improve app performance
- Send notifications and updates
- Provide customer support
- Comply with legal obligations
- Prevent fraud and ensure security
3. AI and Data Processing
TradingPal uses artificial intelligence to provide personalized trading psychology coaching. Your conversations with the AI coach are:
- Processed to provide personalized insights
- Encrypted in transit and at rest
- Never shared with third parties for advertising
- Used to improve AI model performance (anonymized)
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your data only in these circumstances:
- Service Providers: With trusted partners who assist in app operations (e.g., cloud hosting, analytics)
- Legal Requirements: When required by law or to protect rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize sharing
5. Data Security
We implement industry-standard security measures to protect your information:
- End-to-end encryption for sensitive data
- Secure cloud infrastructure (AWS/Google Cloud)
- Regular security audits and updates
- Access controls and authentication
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your data
- Portability: Receive your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Restriction: Limit how we use your data
To exercise these rights, contact us at privacy@tradingpalapp.com
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. When you delete your account:
- Personal data is deleted within 30 days
- Anonymized analytics may be retained
- Legal or security data may be retained longer as required
8. Children's Privacy
TradingPal is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.
10. Third-Party Services
TradingPal integrates with third-party services:
- OpenAI/Anthropic: AI conversation processing
- Polygon.io: Market data
- Analytics Providers: App performance monitoring
These services have their own privacy policies governing data use.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or in-app notification. Continued use of TradingPal after changes constitutes acceptance.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us:
By using TradingPal, you acknowledge that you have read and understood this Privacy Policy.